Global Address List

The Global Address List is the authoritative source on the City of Schenectady for locating people's e-mail address. Here you can find Staff. The Global Address List (or GAL) is required when using the Outlook Calendar.

To help locate people faster, you might find it beneficial to make the GAL your default address book. To view the video, click on the image which will step you through this process. Setting the GAL as your default address book.

Granting Permission to Outlook Folders

One of the most powerful features of the Exchange/Outlook marriage is the use of folder sharing. Folder sharing enables you to choose who can see your folders, and what they can do once you have granted these permissions. Granting permissions to delegates.

Accessing Shared Folders

Once you have access to someone's shared folder it will be necessary for you to manually open the folder. The following video will detail how to access a persons shared folder. Accessing someone's shared folders.

Recovering Deleted Items

A little known feature of Outlook is the ability to recover messages that you origionally deleted or purged from your mailbox. Once you have emptied your deleted messages folder, the messages are not fully deleted until 30 days have passed. This 30 day window offers users a chance to recover an accidentally deleted message. Find out how by clicking on the link below. Recovering Deleted Messages.

The Out-of-Office Assistant

Guess who's back. The Out-of-Office assistant. When you'll be away from the office, let others know using this automated reply system. This was by far one of the most requested features of the new e-mail system. Here's how to turn it on. Using the Out of Office Assistant.